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About
911
 In
Dyer County, there are (3) three separate public safety answering points.
Where you live within the county will determine who answers your 911 call.
If you live in the City of Dyersburg, then the Dyersburg Public Safety Communications
Center will answer your call. If you live in Newbern, then your 911 call
is answered by the Newbern Police Department. If you live anywhere else in Dyer
County, then your 911 call is answered by the Dyer County Sheriff's Office.
REMEMBER,
911 is the number to call for emergencies in Dyer County. Check you local
telephone book for the non-emergency numbers for police/fire/ems. What
is 9-1-1?
Plain and
simple----- 9-1-1 is a three-digit telephone number that you can call 24 hours
a day for police, fire or emergency medical services.
9-1-1
saves valuable time in an emergency. According to nationwide statistics, it can
take up to 2 1/2 minutes to find your telephone directory and another 30 seconds
to locate the correct number. In an emergency, 3 minutes is a long time - time
that can be saved by remembering to call 9-1-1!
When
to call 9-1-1
In an emergency (when you believe
that the immediate response of the police, a fire truck or an ambulance is needed). Some
examples of when to call 9-1-1: -
When
you see fire or smoke.
-
When
you or someone with you is in danger.
-
When
you see a crime is being committed or has just occurred.
-
When
you believe that an ambulance is needed because someone is hurt or sick.
-
When
someone is trying to get in your house.
-
When
someone suspicious is prowling around your house or neighbors house.
-
When
a child is approached by a stranger. When
NOT to
call 9-1-1
Some examples of when not to call
9-1-1: -
To
obtain weather reports. -
To
report utility problems (such as power outages, phone and water repairs -
To
ask for directions or road names. -
For
general information pertaining to police reports, jails. -
Keys
locked in vehicles, unless someone is locked inside. -
To
request a cab. -
To
request an ambulance for non-emergency routine transports. -
To
find out what time the parade begins.
REMEMBER
9-1-1 is to be used for emergencies (when you believe that the immediate
response of the police, a fire truck or an ambulance is needed). For
police information, call your local police. (Numbers are listed in the telephone
directories of the town or city the police department is located in.) Anyone
can call 9-1-1
Anyone can call 9-1-1, no
matter how old you are. There have been children on Rescue 911 that have helped
their parents and they were only 3 years old! The
sight-impaired can use the digits, 9-1-1 on the telephone. The
hearing and speech impaired can use a special phone called a TTY/TDD machine to
access 9-1-1. How
to call 9-1-1
To call 9-1-1 from a home phone
or a simple business phone, pick up the phone and press the numbers, 9-1-1. To
call 9-1-1 from a Centrex or PBX business extension, obtain an outside line and
then press the numbers, 9-1-1. To
call 9-1-1 from a pay phone, no money is needed, simply pick up the receiver and
press the numbers 9-1-1. To
call 9-1-1 from a cellular phone or mobile phone, press the numbers 9-1-1 and
press the "send" or "snd" button (this button is usually green). Wireless
9-1-1 and how it works
When you dial 911 from your cell phone in Dyer County, your call will be automatically routed to the public safety answering point, based on which tower receives the wireless signal. Your call may be routed to Dyer County Sheriff's Office, Newbern Police Department, or the Dyersburg 911 Communications Center. Your call will be transferred to the appropriate 911center once the operator determines proper jurisdiction.
When you place a wireless 911 call, keep in mind that you are transmitting a "radio signal" that is received by a tower. It is possible, especially with towers near county lines, that your 911 call could be routed to another county.
So when making a wireless 911 call, be prepared to give as much detail as possible regarding your location.
What
do I need to do when I use 9-1-1?
9-1-1
is only a telephone number. Quick response depends on the important information
that you provide. The 9-1-1 Telecommunicator will ask you a series of questions.
Remain calm and be prepared to provide the following information:
-
What
kind of emergency you have or what kind of help you need.
-
Where
is the emergency?
-
The
telephone number you are calling from.
-
If
you are reporting a medical emergency be prepared to provide the following additional
information.
-
What
is wrong with the patient? -
Age
of patient. -
Is
the patient conscious? -
Is
the patient breathing?
REMEMBER:
9-1-1 is not for jokes ... it is for people who
need help. Know
your address and telephone number. Helpful
Tips
Post
your address, phone number and the closest intersection to your home by each telephone
for anyone (baby-sitter, friend, visitor and family members) to be able to give
the vital information needed for quick response.
Be
sure your house number is visible from the street or clearly posted where your
driveway joins the main road.
Be
sure to explain to your children what is and is not an emergency! If they are
ever in doubt tell them to call 9-1-1.
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